Privacy Policy

At Viir Trading, we are committed to protecting your privacy and ensuring transparency in how your data is collected, used, and protected. This Privacy Policy outlines the types of information we collect, why we collect it, how we use it, and the rights you have in relation to your personal information.

1. About Viir Trading

Viir Trading is a financial education brand promoted by Veereshwar Chanabasappa Shettar, operating under the trade name Veer Trading. We offer beginner-friendly training in stock market trading, mutual funds, and insurance literacy. We are also an authorized associate partner of Angel One, assisting users with demat account openings.

2. Information We Collect

We may collect your information through the following channels:

a. Via WhatsApp Interactions

When you connect with us through WhatsApp (via the Interakt API), we may collect:

  • Your name (as per WhatsApp)
  • Phone number
  • Any information you voluntarily share in messages

b. Via Website Forms (Occasionally)

While we generally do not rely on website forms, we may use lead forms, contact forms, or registration pages from time to time. When we do, you may be asked to provide:

  • Name
  • Email address
  • Phone number
  • Preferences or service-related details

Such data is always collected voluntarily and handled as per this Privacy Policy.

c. For Demat Account Opening (Angel One)

As part of our demat account assistance service with Angel One, we may temporarily collect KYC information required by regulations, including:

  • PAN
  • Aadhaar
  • Photograph
  • Signature
  • Bank proof

⚠️ Important: These documents are collected only to facilitate account opening with Angel One and are not stored or reused by Viir Trading. Processing is done in compliance with SEBI regulations and Anti-Money Laundering (AML) laws.

3. How We Use Your Information

We may use your data for the following purposes:

  • To respond to queries via WhatsApp or contact forms
  • To assist with demat account applications
  • To share educational resources, event details, or webinar links
  • To improve our services through analytics
  • To comply with legal, regulatory, or operational obligations

4. Sharing of Information

We may share your data under the following conditions:

a. With Angel One

KYC documents submitted for demat accounts are shared only with Angel One via their secure onboarding process and governed by their privacy and compliance framework.

b. With Trusted Vendors

We may share limited data with service providers strictly for business operations:

  • Interakt (WhatsApp API)
  • Google Analytics / Firebase
  • Meta (Facebook, Instagram)
  • Vercel (hosting)
  • Analytics and bug tracking tools (e.g., Posthog)

These vendors are contractually bound to protect your data and use it only for specified purposes.

c. For Legal or Compliance Purposes

We may disclose your information if necessary:

  • To comply with applicable laws, SEBI guidelines, or AML rules
  • To respond to valid legal requests or regulatory bodies
  • To prevent fraud, misuse, or harm to others
  • To protect our rights, property, or user safety

d. Business Transfers

In the event of a reorganization, merger, or acquisition, your data may be transferred to the successor entity, with continued protection under this policy.

5. Cookies and Tracking Technologies

We do not use cookies directly. However, third-party services (such as Google Analytics, Firebase, or Vercel) may use cookies or similar technologies to collect technical information like:

  • Device and browser type
  • IP address
  • Referral source
  • Usage patterns

This helps us analyze traffic and improve user experience.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. Data is only accessible to those with a legitimate need and governed by confidentiality obligations.

7. Data Retention

  • WhatsApp interaction data may be retained as long as necessary to provide services or meet compliance needs.
  • KYC documents submitted for demat account openings are not stored by us beyond the account creation process.

8. Your Rights

You may:

  • Request deletion of your WhatsApp interaction history (as feasible)
  • Opt out of promotional messages by replying "STOP"
  • Request access, correction, or erasure of data collected through web forms

To exercise your rights, please contact our Grievance Officer (details below).

9. Children's Privacy

Our services are intended for users 18 years and older. We do not knowingly collect data from individuals under 18.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and its rules, the details of our designated Grievance Officer are as follows:

Name: Veereshwar Shettar

Designation: Grievance Officer

Email: support@viirtrading.com

11. Changes to This Policy

This policy may be updated from time to time. The latest version will always be available here. We encourage you to check this page periodically.

12. Disclaimer

Viir Trading does not offer financial advice or investment recommendations. All content is for educational purposes only. We are not SEBI-registered investment advisors. Demat account openings are facilitated through our official partnership with Angel One.